FAQs Got Questions?
We’ve Got Answers

We're here to provide answers to some of our most commonly asked questions.

SAA Industrial & Garage Door Specialists
Lock Pattern
We're Accredited
Chas Logo
Ipaf Logo
DHF Logo
Pasma Logo
Checkatrade Logo
We are proud to work with

Frequently Asked Questions

The team here at SAA Industrial & Garage Door Specialists is always happy to answer any questions you may have. To make sure you’re equipped with everything you need to know, we’ve put together a list of some of the most frequently asked questions we come across.

If your question isn’t answered above or you simply want to talk through your options, get in touch with our friendly team today. We’re always more than happy to help.

Read on to find out more.

  • What locations do you cover?

    For more than 20 years, we’ve been a leading provider of garage doors and shutters across Brentwood, Waltham Abbey, Essex and across the Greater London area. We can also be found working throughout the home counties. Wherever you’re based in the region, you can rest assured that we’re here to help. Just let us know your location when you get in touch and we’ll do the rest.

  • Do you offer emergency call outs?

    Yes, we provide an emergency call out service for all of our customers, giving you peace of mind that we’ll be by your side when you need us most. Our out of hours service operates 24 hours a day, seven days a week. We hope you’ll never need it, but if you do we’re here.

  • What services do you offer?

    We provide our clients with a comprehensive range of garage door and security shutter services. Our team can supply and install a whole host of garage door styles including roller garage doors, sectional garage doors and electric garage doors. We also provide a wide selection of security shutters, gates and barriers to help secure any residential or commercial premises.

    Our team offer an all-encompassing service, from carrying out a free site survey to the supply and installation of a final product that is tailored to your property.

    Additionally, we offer an ongoing maintenance and repair service that ensures your doors and shutters always remain in perfect working order.

  • Do you provide free quotes?

    Before we complete any work, we will conduct a free site survey at your property to help us determine what product is right for you. We’re totally transparent about our pricing and will always provide a free quote before beginning any project; that way, you’ll never be subject to any unexpected costs.

    If you’re happy with the quote, we can then proceed.

  • What type of shutters do you install?

    Here at SAA Industrial & Garage Door Specialists, we have an extensive range of security shutters available that are specifically designed to keep your property safe. These security shutters are perfect for businesses and warehouses, ensuring your premises are safe from break-ins and intruders.

    Plus, we also offer a range of tailored domestic shutters if you’re looking for additional home security. These include roller shutters, insurance-approved SR shutters and insulated shutters to make your property more energy efficient.

    In addition to this, we have a range of durable fire shutters that can compartmentalise and contain a fire should one occur. They can assist with a swift evacuation of the premises, and prevent a blaze from quickly spreading through a building – ideal for businesses that handle flammable goods.

  • How long do roller shutters last?

    One of the biggest benefits of roller shutters is the longevity they provide. If correctly looked after, they can last for many years, even decades.

    However, to keep them working at their best, it’s important they are regularly serviced at least once a year. We provide two maintenance and servicing visits to your property a year, where we can identify any issues and ensure your roller shutters are in perfect working condition.

  • How do fire shutters work?

    When a fire breaks out on your property, your fire shutters will instantly activate. Once triggered, they’ll keep the fire in one place, allowing people to safely evacuate whilst also stopping the fire from spreading to the rest of the building.

    This will give you invaluable time to phone the emergency services and hopefully limit the damage to your property.

  • What are the benefits of insulated roller shutters?

    There are several benefits of insulated roller shutters. First and foremost, they’re fantastic when it comes to energy efficiency. They’re manufactured using lightweight and long-lasting insulating materials which can seal draughts and keep heat within the property.

    This means that energy bills will be cheaper, something that’s particularly beneficial for factories, warehouses and industrial environments where heat loss is a concern.

    As well as this, insulated roller shutters are extremely secure, keeping your property safe from break-ins and burglaries.

  • Why should you replace your garage door?

    You should consider replacing your garage door if it has become damaged.

    Whilst garage doors can be extremely long-lasting, if you’ve neglected the maintenance and servicing of the product, it will likely need to be replaced sooner rather than later.

    A door that has become damaged or has suffered from significant wear and tear can become a security risk and is less likely to keep out intruders. If this is the case, you should seriously think about replacing it.

    Other reasons why you should replace a garage door include maximising space, making your property more energy efficient and enhancing its kerb appeal.

  • Do I need a high speed roller door?

    If you work in an environment that sees a lot of footfall and a high volume of traffic, high speed roller doors are a great solution to manage this.

    High speed roller doors open and close at a much faster rate than standard roller doors, with most operating at a speed of 1.5m to 3m per second. No matter what kind of business you work in, high speed roller doors could be a great option for you.

  • Do new garage doors add value to your home?

    Having a new garage door installed is a surefire way to improve kerb appeal, which in turn can increase your home’s value.

    All of the garage doors we provide are extremely modern and tailored specifically to the unique specifications of your property. This means you can likely expect a rise in property value that could lead to you recouping your investment.

  • What type of garage doors do you offer?

    We have a wide range of garage door types available. This includes:

    The most suitable type of garage door for your property will depend on a number of factors. To determine what’s best for you, a member of our team will visit your site and conduct a free survey. Then, we can advise on what type of garage door will best suit your home.

  • Do you repair garage doors?

    Yes, our team offers dedicated repairs on any garage doors you have. Whether you need emergency repairs or simple maintenance, our engineers are always available to help.

    Plus, we provide two garage door servicing visits a year to ensure everything remains in good working order.


The UK’s only national garage door specialist. For free help and advice call our experts today on
Chevron Pattern
Our 4 step process to your new garage door
For help or more information Contact Us
Get a Free Survey Fill in the form below to receive a call from one of our friendly team.

Cardale Logo
Garador Logo
Hormann Logo
Somfy Logo
SWS Logo
Wessex Logo
Need more information? Call us for free advice on or Contact Us

This website uses cookies to enhance your browsing experience and deliver personalised ads. By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, and assist in our marketing efforts.

More Information Accept All Cookies